Understanding and Resolving err_connection_reset

Google Chrome is one of the most popular web browsers all over the world. As per the reports, approximately 3.2 billion internet users all over the world use Chrome as their primary browser. 

But when trying to get your work done, you face Google Chrome errors such as ERR_CONNECTION_RESET messages, which can be frustrating. There is nothing worse than trying to access a website and then obtaining an error message that shuts it all down. 

You can experience different Chrome error messages, but the ERR_CONNECTION_RESET error can be challenging to tackle since it can bring your browsing experience to an abrupt halt. 

Besides, this error message can occur on any version of the Chrome browser, whether you are using Windows or Mac operating systems.

In this article, we are going to discuss what the ERR_CONNECTION_RESET error is, its reasons, and, most importantly, how to fix it.

What does “ERR_CONNECTION_RESET” mean?

If you want to access a website with your browser and in place of it you obtain the message “ERR_CONNECTION_RESET,”  it implies that the connection could not be established correctly. As a result, the connection has been “reset.” The error, which usually comes with the 101 code, is especially common on Chrome (Google’s browser), but Firefox, Internet Explorer, etc. also show identical error messages, such as “The connection was reset” which implies a connection issue. In contrast to HTTP error messages, for example, the “ERR_CONNECTION_RESET” message does not imply whether the issue is caused by the client, the server, or the network.

What are the causes of the ERR_CONNECTION_RESET error?

ERR_CONNECTION_RESET is an error that occasionally arises in Google Chrome. It can be induced by an assortment of problems, including network issues or outdated software, but it may also be the outcome of malware on your computer. The most common causes are given below:  

  • Network Issues

You may not be able to use the browser to connect to a server frequently due to network connectivity. This problem can occur when there is an issue with your internet connection or the proxy settings of your network. 

  • Firewall Issues

Another chance of facing this ERR_CONNECTION_RESET issue is that a firewall is obstructing the connection. If your operating system or antivirus software has a built-in firewall, it may result in an error.

  • Browser Issues

Sometimes, the problem could be due to your browser cache, extensions, or outdated Chrome versions. 

  • VPN problem

The VPN you are using may result in problems with your network connection. In this case, you can turn off your VPN temporarily or try to change your settings.

  • Antivirus conflict

Third-party antivirus applications are popular for resulting in problems on your device, particularly if you are using more than one.

  • Malware

Some types of malware are apt to cause this error on your computer. If your device is weak and you are dealing with a malicious attack, you may take help from others to remove the virus.


The best ways to fix the ERR_CONNECTION_RESET error are given below: 

Fix 1: Check If the Website Is Working

ERR_CONNECTION_RESET is most probably a client-side error, but it can be induced by the website itself in rare cases. So, first, you need to check if the website is still working for other people to figure out whether there is an issue with your machine.

If you want to check whether a website is working all over the world, you may use an online website server check like Website Planet’s Is It Down Right Now? Tool.

All you need to do is to type in the URL of the website into the tool and press Enter. 

If the website server is down, you will have no option. You have to wait until its officials fix the issue. If you are the owner of the website, you may contact your hosting provider about the server downtime.

However, if you find out that the website is still up for everyone else, you may proceed to the following method.

Fix 2: Disconnect from VPN

If you use a VPN, you will get a lot of benefits, including safeguarding your privacy and granting you the ability to access region-locked content. Nonetheless, VPNs are not flawless – they can induce network connection problems from time to time.

If you use a VPN, you need to disconnect it temporarily and try to reassess the problematic website.

You may disconnect from a VPN by using your VPN client. For instance, you may follow the steps given below to accomplish it by a NordVPN account: 

  • You need to open the NordVPN client.
  • Then, you need to make sure that you are connected to a server and choose Disconnect.
  • Then, you need to determine how long you want to pause the VPN connection.

If the error message persists, you may try other techniques.

Fix 3: Reboot Your Network Device

You may solve a lot of problems with network connections only by rebooting your network device or router. Being one of the fastest and easiest techniques, this is worth trying whenever you are experiencing internet issues.

All you need to do is unplug the power cable of your router and wait for at least 10–30 seconds before plugging it back in. 

If the problem prevails, you should try to open the website using another device that is connected properly to the same network. If the error message still arises, you need to try to contact your internet provider.

Fix 4: Clear the Browser Cache

Google Chrome stores data in its cache to lessen loading speeds and offer personalized web experiences for users. Sometimes, the information in the browser cache may be outdated, resulting in connectivity problems.

If you want to clear the browser cache on Google Chrome, you need to follow the steps given below: 

  • First, you need to navigate to the three-dot menu: More tools: Clear browsing data.
  • From the time range drop-down menu, you need to choose all times.
  • You need to ensure that all browsing data, including browsing history, cookies, and other site data, as well as cached images and files, is selected.
  • Finally, you need to click Clear Data.

Fix 5: Deactivate Antivirus and Firewall

It is very important to have an antivirus and firewall to keep your computer protected. Nonetheless, some firewalls and antivirus software can wrongly block completely safe websites.

If you are sure that the website you are trying to access is safe, try to temporarily disable your antivirus and firewall to check if this fixes the connection reset error.

The steps to disable firewall and antivirus software will be distinct depending on the software you use. You need to check its documentation if you do not know how to do it.

Windows users can disable the built-in antivirus and firewall programs by following the steps given below:  

  • You need to first open Settings -> Privacy & security.
  • Then, you need to click Virus & Threat Protection.
  • Under Virus & Threat Protection settings, you need to select Manage Settings.
  • Then you need to turn off Real-time protection.
  • After that, you need to go to Firewall & network protection.
  • Finally, you need to open every network profile—domain network, private network, and public network and turn off Microsoft Defender Firewall.

After trying this technique, you should not forget to turn your antivirus and firewall software back on. If you leave it off for too long, your computer will be powerless against viruses and malware.

Fix 6: Disable Proxy Server Access

Proxies safeguard your web privacy by concealing your actual IP address. Unfortunately, a proxy can also encounter problems, such as overloading or a dead server.

If you use a proxy, try temporarily disabling your connection to it. You need to follow the steps given below to do it via the Windows internet settings:

  • You need to go to Control Panel -> Network and Internet -> Internet Options.
  • Then, you need to open the Connections tab.
  • Then, you need to choose the LAN settings option.
  • Uncheck. Use a proxy server for your LAN.
  • Then, Check Automatically detect settings.
  • Finally, you need to click OK.

If you want to change the proxy settings on a macOS device, you need to follow the steps given below: 

  • First, you need to navigate to System Preferences -> Network.
  • Then, you need to select your active internet connection.
  • After that, you need to open Advanced settings -> Proxies.
  • Under Select a protocol to configure, you need to uncheck all protocols and click OK.

Fix 7: Reset TCP/IP Settings

TCP/IP is one of the most crucial elements that authorizes a computer to connect to the internet. If the TCP/IP configuration is inaccurate or disintegrated, the data your computer sends to the network will not be transferred, which may lead to the connection reset error.

So, if all the above-mentioned techniques fail, you need to try to reset your TCP and IP settings. This action will revert all the changes back to the default settings.

You need to reset TCP/IP network settings on a Windows operating system using the command line by following the steps given below: 

  • You need to press the Windows + R keys, type cmd, and click OK. Alternatively, you can also open the Start Menu and search for Command Prompt; be sure to run it as an administrator.
  • Then, you will find the Select Command Prompt window appearing. 
  • Finally, you need to type each of the following commands into the command prompt and hit Enter one by one. You should not run them altogether.

You need to follow the steps mentioned below to reset TCP/IP on macOS:

  • You need to first navigate to System Preferences -> Network.
  • Then, you need to select your active internet connection.
  • After that, you need to open Advanced -> TCP/IP.
  • Finally, you need to click Renew DHCP Lease.
The ASUS X200CA Installing Drivers for Windows 10 6

How to Fix err_connection_reset on Android

If you want to fix  err_connection_reset on Android, you need to follow the steps given below: 

  • Restart your device: Sometimes, a simple restart can resolve temporary network glitches causing the err_connection_reset error on Android devices.
  • Clear browser data: You may open your browser settings, find the option to clear browsing data, and select cache, cookies, and site data. Restart the browser and check if the error persists.
  • Switch network connection: If you are using Wi-Fi, try switching to mobile data, or vice versa, to determine if the issue is specific to your current network connection.
  • Reset network settings: You may Go to Settings > System > Reset options > Reset Wi-Fi, mobile & Bluetooth, or a similar option, depending on your device model. This will reset network settings to the default, potentially settling any configuration problems that are causing the error.

How to Fix err_connection_reset in Mobile Browsers

If you want to Fix err_connection_reset in Mobile Browsers, you need to follow the steps given below:  

  • Update browser: You need to make sure that your mobile browser is updated to the latest version available on the respective app store. Newer versions usually contain bug fixes and performance improvements that may resolve connectivity issues.
  • Clear browser cache and data: You need to open the browser settings, find the option to clear browsing data, and select cache, cookies, and site data. Then, you need to restart the browser and check if the error persists.
  • Restart your device: Just like desktops, a simple restart can help resolve temporary network glitches on mobile devices.

How to Fix err_connection_reset on Windows 10

If you want to fix err_connection_reset on Windows 10 you need to follow the steps given below:  

  • Clear browser cache and cookies: You need to open your browser settings, navigate to the privacy or history section, and clear browsing data. Then, you have to restart your browser and check if the issue persists.
  • Disable firewall or antivirus temporarily: If you doubt firewall or antivirus interference, you need to try to disable them temporarily to see if it settles the error. Remember to re-enable them after troubleshooting.
  • Flush DNS cache: You need to open Command Prompt as an administrator and type the following command: “ipconfig /flushdns”. Press Enter and restart your computer to apply the changes.
  • Reset TCP/IP stack: You need to launch Command Prompt as an administrator and enter the following commands one by one:
    • “netsh int ip reset”
    • “netsh winsock reset”

Finally, you need to restart your computer after performing these commands.

  • Update network drivers: Outdated or corrupted network drivers can result in connectivity issues. You need to navigate to the manufacturer’s website or use Device Manager to update your network drivers to the latest version.

Also Read: How to Fix the “Aw snap!” problem Permanently in Google Chrome?


Browser errors can result in a lot of inconvenience and frustration. They can impede productivity and cause delays. Some errors can even lead to data loss or corruption. This is why it is very important to know how to fix Google Chrome errors for every user. 

The ERR_CONNECTION_RESET Chrome error is an annoying error that many users face. It generally occurs when the website you are trying to access fails to establish a connection with the server. The good news is that, with the solutions we listed above, you can resolve the ERR_CONNECTION_RESET error message quickly and easily. You need to keep in mind that you need to update your browser to the latest version, clear the browser cache, clear browsing data, check your VPN, reset TCP/IP settings, or temporarily disable your antivirus software. 


How do I fix an ERR_CONNECTION_RESET error?

If you want to prevent an ERR_CONNECTION_RESET error you need to try to check your network connection, restart your router, clear your browser cache and cookies, or disable any VPN or proxy services. 
Another option is to try disabling any antivirus or firewall software temporarily. 

Do I Need to Access My Server to Fix an ERR_CONNECTION_RESET error?

It depends on the cause of the ERR_CONNECTION_RESET error. If the problem is related to server-side configurations or network settings, you may need to access your server or network settings to fix the error. However, some client-side solutions may resolve the issue without accessing the server.

Why is Err_connection_reset only on Chrome?

The Err_connection_reset error is distinct from Chrome and implies that there is something wrong with your internet connection. The issue can be due to your VPN settings, Firewalls, or Antivirus programs.

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